Terms and conditions

These Terms and Conditions apply to the use by you (the "User" or "you") of Captain Cooks Casino's online gaming services. The casino operates under a license issued by the Kahnawake Gaming Commission, an authority recognized for its stringent regulatory standards.

REGISTRATION AND LOGIN PROCESS

To create an account with us, please follow these steps: Click on the Sign Up button; enter your name, date of birth, email address, and residential address; create a password; verify your email; and login to make a deposit. Identity verification is mandatory for all Users, including submitting identification documents and proof of residence.

GAMES AND SOFTWARE PROVIDERS

Our collection of games exceeds 1,000 titles, supplied by industry leading providers such as Microgaming (licensed in the United Kingdom and Malta through partnerships). Evolution Gaming's live casino offerings are also available on our platform. Game categories include slots, table games, video poker, progressives, and more.

BONUSES AND PROMOTIONS

Upon registration, we offer a welcome package comprising 100 chances to win (approximately CAD $2.50 each) following a minimum deposit of CAD $5. Subsequent bonuses are granted as follows: 100% match up to CAD $100, then 50% to CAD $150, and finally 25% to CAD $125. You must meet the wagering requirements for all promotional offers; these stipulate that you must place 200 times the bonus value (plus deposit) on eligible games or 30 times on table games.

VIP AND/OR LOYALTY PROGRAM

Our loyalty program, Casino Rewards, is comprised of six tiers: Club, Silver, Gold, Platinum, Diamond, and Privé. Your membership status will be determined based on your wagers made with real money. Automatic enrollment applies to eligible Users, who earn 1 point per CAD $10 wagered; redeemable rewards are available at the 1000-point threshold.

PAYMENT METHODS AND BANKING TERMS

We accept various deposit methods, including Interac (minimum CAD $10), Visa and Mastercard (instant processing), ecoPayz, MuchBetter, and Paysafecard (subject to certain restrictions). Withdrawals may be made via Interac, bank transfer, or through our partner service providers. All requests will be processed within 3 business days following verification.

KEY TERMS AND CONDITIONS

Our website and associated Terms and Conditions are governed by the laws of Canada and applicable federal legislation. Your use of this site represents your acceptance of all terms and conditions outlined below: wagering, maximum bets, game restrictions apply to promotional offers as stipulated above; account balances may be frozen or terminated at our discretion.

MOBILE AND TECHNICAL FEATURES

Our website is accessible on mobile devices via a responsive HTML5 interface, requiring no software download. Although we do not maintain dedicated apps in popular app stores for iOS and Android platforms, you can access the casino through your device's web browser.

SECURITY AND FAIR PLAY

Captain Cooks Casino employs industry-standard SSL encryption technology to safeguard all personal data submitted by Users. Our gaming platform operates with a Random Number Generator (RNG) certified by eCOGRA; we maintain regular audits conducted by independent auditors to ensure the integrity of our games and payouts.

RESPONSIBLE GAMBLING FEATURES

To assist users in managing their betting habits, we have implemented various responsible gambling tools: you can set your own deposit limits via our platform or request a time-out from gaming for a specified period; Users may also opt for permanent self-exclusion if needed.

ADVANTAGES AND DISADVANTAGES OF USING CAPTAIN COOKS CASINO

You acknowledge that the use of this online casino carries inherent risks, including those associated with wagering on games of chance and financial transactions. The benefits to you include our extensive gaming library (over 1,000 titles), comprehensive welcome bonus package, loyalty rewards, secure payment processing, as well as customer support available in English and French.

GENERAL CASINO INFORMATION

Captain Cooks Casino was launched in the year 2000 by Fresh Horizons Ltd., a member of the esteemed Casino Rewards Group family of online casinos. Our platform offers extensive coverage to Canada with CAD-friendly options for banking and play, incorporating micro-transactions as low as CA $2.50 on select slots; however, please be aware that certain countries are restricted from accessing our services.

These Terms and Conditions may change at any time without prior notice. Your continued use of Captain Cooks Casino signifies your acceptance and agreement to the amended terms in effect upon each visit or login session.